Return

Refund & Return Policy
I hope you love your purchase! However, if you need to return an item for any reason, we’re happy to accommodate you with an online store credit.

Return Eligibility
 

• Items must be postmarked within 14 days of the delivery date. Returns sent after this timeframe will not be accepted.

• Items must be unused, unworn, and undamaged, and must be returned in the same condition in which they were received.

• Items with deodorant, perfume, other odors, makeup stains, or similar signs of wear will not be accepted.

• Accessories, intimates, sale items, and special-offer items are FINAL SALE and cannot be returned.

• Items purchased at 25% off or more are also considered FINAL SALE and are not eligible for return.
   

Return Shipping

The customer is responsible for all return shipping costs. We do not provide return shipping labels. Original shipping costs are non-refundable.

Returns may be shipped using USPS, UPS, or FedEx.
 

Damaged or Incorrect Items

If you believe you received a defective item or an incorrect item was shipped, please contact us within 3 days of receiving your order at shop.
 

How to Make a Return

No return authorization is required. Please review the return policy above to make sure your item qualifies.

Securely package your item(s) and include your package slip with the reason for the return.

Once your return has been received, please allow 3–5 business days for processing. After your return is processed, your online store credit will be emailed to you directly.

 

Thank you for shopping at Bo Hollow!